Frequently Asked Questions

Everything you need to know about shopping with The Shopping Tree.

How long does shipping take?

Standard shipping typically takes 3 to 7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

The Shopping Tree accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my order in real-time?

Yes. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

Are the products on The Shopping Tree authentic?

Absolutely. We source all our products directly from authorized distributors and manufacturers to ensure that every item you receive is 100% authentic.